Atmos is an award-winning Call Recording as a Service platform that utilizes Cloud technology to provide customer/agent audio and screen interaction analysis, eliminating the cost and burden of traditional on-site hardware systems.

Whether calls need to be recorded for compliance or security, dispute resolution, or staff training, Atmos provides complete flexibility and scalability without sacrificing affordability.

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Atmos Call Recording Benefits

 

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  • Complete call recording solution for contact centers of any size
  • Global compliance adherence across all industry standards
  • Unlimited scalability and storage
  • Compliant storage on-premise or on the Atmos Cloud Network
  • Secure, encrypted, redundantly backed up
  • Automatically records, requires no user initiation
  • Suitable for carriers, service providers and end customers
  • Enhanced benefits of Atmos, AI Analytics, PCI redaction, QA

Locations

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Head Office – United States

Tel: +1 (800) 653-1389
International Tel: +1 (561) 235-7699
Fax: +1 (561) 431-3263

Address:

1900 Glades Road, Suite 401
Boca Raton, FL 33431, USA

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Regional Office – South Africa

Tel: +27 (0)11 554-4450
Fax: 086 215-9563

Address:

NGN Group House, Ground Floor,
Corner Bekker and Montrose Roads,
Midrand, 1682, South Africa

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Regional Office – United Kingdom

Tel: +44 330 118 0000

Address:

98 Great North Road,
98 Great North Road,
England, United Kingdom

DISCLAIMER:

Advanced features such as QA, agent scoring, and AI-powered speech analytics require additional license upgrades.